2024-25
Optavise App
Role: ID Card Experience; Lead Designer Design System



Give users quick access to benefits
Optavise was a SaaS business, offering companies a variety of advocacy and benefit informational services that they could then offer to their employees.
The mobile app was meant to allow users to get a quick overview of their benefits information.

Developer handoff material
Legacy Infrastructure Problem
The app itself went through many iterations including whether it would be a native mobile app or a mobile browser app. The tricky problem was that the infrastructure of the benefit information and advocacy were at odds. Which resulted in some backend hurdles that ultimately, put the project on hold.

Mobile screens for different edge cases
Informed future delivered product
While the native app was put on hold, the research heavily informed the development of a new product called, ‘Clear.’




Native app became responsive site
While at the time it felt frustrating, the work that we did on the app laid the foundation for what would become the responsive site. The decision was appropriate for what the product’s function would be offering as it overlapped with another product that we already offered. It had become a “let’s have an app” just to “have an app.”